WHY IS IT NECESSARY FOR RESTAURANTS TO USE DIGITAL MENUS?

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Digital Menu

WHY IS IT NECESSARY FOR RESTAURANTS TO USE DIGITAL MENUS?

After the COVID 19 Pandemic, restaurants are gradually reopening for dine-in operations, thus it is crucial to limit the number of touch-points to raise health and hygiene requirements. Over time, automation in the restaurant industry has been facilitated by technology. Restaurants may decrease a significant number of touch-points and provide contactless eating choices to customers by embracing digital technologies.

By replacing the conventional menu cards with digital menus, businesses can cut down on touch-points in one location. In the current situation, it is unsafe to come into contact with menu cards handled by so many people as they are handled by hundreds of people. Diners will soon be able to place orders and pay for their meals entirely on their mobile devices, enabling contactless dining.

How do digital menus differ from conventional menu cards?

Traditional menus are printed copies that cannot be changed after printing and are very difficult to keep clean. These menu cards could serve as a breeding ground for harmful bacteria that are easily spread through contact. While a digital menu allows for zero contact ordering and real-time updates. This allows zero interaction ordering, which has become crucial in modern restaurant operations, and significantly reduces the cost of printing physical copies.

Advantages of digital menus in restaurant

  • By scanning the QR Codes on the tables, customers may entirely contactless access the menu on their mobile devices.
  • It is no longer essential to print a new menu each time a change is made thanks to real-time menu updates.
  • Any changes to a digital menu can be made with just a few clicks, and the QR codes don't need to be updated.
  • The order is promptly posted as KOTs to the kitchen without any user interaction.
  • Visitors can now make purchases directly from their device and receive digital receipts.
  • Given that restaurants may have several sections, pricing can be easily determined using the number of tables.
  • Visitors can promptly submit any special requests on their mobile devices.
  • A browser can be used to access the menu instead of downloading an app, making ordering straightforward.

    • Why would you require a POS that is strongly connected with a contactless digital menu solution?

    A digital menu system must be closely integrated with a backend POS for effective and faultless operation. Customer orders should be placed straight through KOTs to the kitchen without any user interference. Any modifications made to the availability, description, or pricing of menu items in the backend POS interface must be updated instantly in real-time. Contactless ordering is one step toward contactless dining in restaurants that would further entice people to dine in restaurants easily and without hesitation.